RETURN POLICY

 

• In case of return you have the opportunity to make a change with any available different size or type within 5 days. Refunds are not made. The cost of transport is borne by the customer. You can use our transport at a cost of 3.50 euros.  

 

 

To return your purchase, just follow the instructions below and make sure we receive your return within 5 days of receiving your order. In order to make the return, it is necessary for the product to be in excellent condition with the special markings (cards) and the order receipt.

 

 

                                       We remind you how:  

 

•  The process of changes usually takes 1-2 working days from the moment we receive the return to our company. This is because all returns go through the quality control process before they reach the online store offices to inform customers. Therefore, when your return to our store arrives, you will receive the necessary information.                                            

 

                                                                                        

• In the case that a defect is found during the quality control of the returned product, the company must return the parcel back to the consumer or contact the consumer to resolve the issue. As a defect can be considered undesirable odors that may bring the return product.

 

 

 

The address to which the products must be sent to be returned to the e-shop is:

  

LA STELLA BOUTIQUE , MEGALOU ALEXANDROU 91 EYOSMOS T.K 56224